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Selangor & Kuala Lumpur

For Klinik Estetik & Medispa

Even night inquiries were answered. The client package is used up, not halfway.

We build a system for aesthetic clinics and medispa so that inquiries late at night continue to be answered, and clients who buy packages do come until the end of the session.

Normal challenge

What are klinik estetik & medispa's common problems?

Out-of-hours inquiry

Many clients ask the price of treatment after work or late at night. If he didn't get an answer at that time, he asked another clinic.

32.4%

WhatsApp inquiry for new customers entering outside of operating hoursSource: MY Data, ForwardChat, 2026

Consult no-show

The client has booked a free consultation slot, but did not come without a reminder or follow-up.

25-35%

new client consult not presentSource: Regulr, US benchmark, 2025

Half way package

Client bought a package of several sessions but stopped halfway because no one followed up to book the next session.

<40%

client return in 90 days without prompt systemSource: JeriCommerce, global, 2025

Price doubt & hard-sell

The client is hesitant to ask the price because he is afraid of being hard-sell when he arrives at the clinic.

258 Selangor aesthetic & medispa clinics were analyzed: an average of 299 Google reviews, only 23% had no website.

Source: DPE own crawl, Jul 2026

Systems

What are we building for klinik estetik & medispa?

Booking & auto-reply 24/7

Price inquiries and bookings are automatically answered even late at night or on weekends.

Reminder consult

Automatic reminder before the consultation slot so that the client does not forget to come.

Packages & tracker sessions

The system records the balance of each client's session and when the next session is due.

Follow-up after consultation

Clients who have not booked after the consultation are followed up automatically, no need for the staff to remember the manual.

Review engine

Satisfied clients are asked for an automatic Google review after treatment.

Auto-reply transparent price

The treatment price range is clearly displayed from the beginning, reducing the client's feeling of stress when arriving at the clinic.

Systems 01

Late Night Inquiry & Booking

HIFU inquiries continued to be answered even late at night. The consult slot enters the calendar before the client has time to look for another clinic.

9:47
KGlow Aesthetic Cliniconline
Greetings, tonight I want to ask about HIFU, can I?9:41 PM
Greetings! Can it be for the full face or a specific area?9:41 PM ✓✓
Full face, what is the price around?9:42 PM
For full face HIFU, RM1,800 first session. We have a free consultation before the treatment, do you want to book?9:43 PM ✓✓
Yes, is there a slot this weekend?9:44 PM
There! Saturday August 8, 11:00 am or 3:00 pm. Where is appropriate?9:44 PM ✓✓
3 pm is fine9:45 PM
Confirm ✅ HIFU Consult, Saturday August 8 3:00 pm with Dr. Aisha. Reminders are sent the day before.9:46 PM ✓✓
Ok thanks! 🙏9:46 PM
Together! Any other questions, just WhatsApp 😊9:47 PM ✓✓

Systems 02

Consultation & Treatment slot

Consultation and treatment neatly arranged in one calendar, new clients from WhatsApp continue to get slots.

app.digitalizeplus.com

Slot Consult

Dashboard

Packages & Sessions

Report

Settings

Consultation & Treatment slot

K

89

booking consult this month

14%

no-show after reminder

27

consult becomes treatment

Wednesday August 5

9:00Pico Laser Consult - Elaine Chong
10:30HIFU - Nurul Izzah
12:00Consult filler - Jasmine Wong
2:30Hydrafacial - Farah Adila
4:00kosong

Friday August 7

9:30HIFU Consult - Nur Ain Syazwani
11:00Laser hair removal - Priya Devi
12:30kosong
2:00Chemical peel - Aiman Haziq
3:30Microneedling - Chloe Lim
5:00Consult Profhilo - Hafizah Rosli

Saturday August 8

10:00HIFU Consult - Mr. Zulkifli
11:30Acne facial - Wong Mei Hua
1:00kosong
2:30Profhilo Consult - Siti Khadijah
3:00Consult HIFU - WA booking last night
4:00Pico Laser - Kavitha Rajendran

Systems 03

Package & Client Session

The remainder of each client's session is always clear, no more silent packages halfway through without follow-up.

app.digitalizeplus.com

Packages & Sessions

Dashboard

Slot Consult

Report

Settings

Package & Client Session

K

34

active package client

156

sessions completed this month

12

client ends the package, offer to renew

ClientPhoneLast SessionPackageStatus
Mei Ling Tan012-778 44158 August 2026Pico Laser (5/8)Session 15 August
Ravindran a/l Muthu017-220 44567 August 2026Profhilo (2/3)Session 20 August
Nurul Izzah Rahman019-887 22016 August 2026HIFU (1/1)Done
Farah Adila013-556 90784 August 2026Hydrafacial (4/6)Session 18 August
Jasmine Wong011-2345 671230 Jul 2026Lip filler (1/1)Follow-up 6 months
Priya Devi012-778 332028 Jul 2026Laser hair removal (6/10)Session 22 August
Aiman Haziq014-990 112315 Jul 2026Chemical peel (1/4)Delayed session
Chloe Lim016-334 778910 Jul 2026Microneedling (3/5)Session 25 August
Lady Khadijah017-664 22982 Jul 2026Pico Laser (8/8)Offer a new package
Kavitha Rajendran019-221 6654June 25, 2026Profhilo (3/3)Done
Wong Mei Hua012-889 4432June 18, 2026Facial acne (2/6)Session 28 August
Mr. Zulkifli Hashim013-770 559122 Apr 2026HIFU (0/1)Haven't started treatment yet

A successful aesthetic clinic is not the most expensive treatment, but the most transparent about the price and the most consistent client follow-up from the consultation to the end of the package. The system that works by itself takes care of the relationship without the staff having to remember one by one.

Our process

Clear from day one. Pay as you progress.

1

Free scope session

2

Proposal + FSD + SCA + UI/UX mockup

3

Kickoff payment

4

Progress you can see

5

Build and pay by milestone

6

Handover + two-week warranty

Pricing

Clear pricing from the start. Confirmed after a free scoping session.

Presence

from RM1,500

Final quote after your free scope session.

Landing page → full website at RM3,000

  • Landing page or full website
  • You own the code from day one
  • Two-week warranty
  • Pay by milestone
Ask via email

Care Plan

RM200 - RM500/month

Final quote after your free scope session.

Hosting, updates and support after launch

  • Hosting, security & backup
  • Monthly update & support
  • Monthly payment after the system is ready
Ask via email

Common questions

Any other questions?

Aesthetic clinics & medispas by area:Petaling Jaya

Free scoping. Quick replies during office hours.

Tell us about your business.